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FAQ

Frequently Ask Questions

What channels can I get with your receiver?

You will receive channels that are digital MPEG2 and not scrambled.
You can find a listing of these channels (and others) on http://www.lyngsat.com or http://www.digiwave.ca

How do I read the charts?

Quick guide to reading the charts

What size dish do I need for Ku reception?

Normally, within the boundaries of the continental US, you can use a 75cm dish.  Fringe areas should use a 90cm or larger dish.  Southern Canada or Northern Mexico should use 90cm or larger. 

Do you guarantee that these channels will remain free?

No, no one can guarantee "free channels".  You will receive these channels as long as they remain free and in the clear (not scrambled).   We provide hardware (receiver, LNBF, dish) and not programming.  We make no guarantees or claims about programming. 

I heard there are channels on C-band as well.  Will your receiver pick up C-band?

Yes, it will receive C-band and Ku-band.  Of course C-band requires a larger dish and a C-band feed and LNB. 

Can I add your receiver to my existing C-band system.

Yes, you can.  If you want to receive Ku-band signals on your C-band dish, you must have a Ku LNB on you feed system.  This will usually require a C to C/Ku upgrade kit. 

How do I find the satellite?

The satellite you want to use will be determined by the programming you want to view.  Telstar 5 is a very popular satellite for ethnic channels.  Locate your satellite/programming on one of the web sites listed above and align your dish to that satellite. 

How do I peak my dish?

I suggest that you purchase a inexpensive signal meter for this purpose.  Ask for the SF-95 meter.

What channels are available?

Take a look at http://www.lyngsat.com.   You can get an idea of the available programming from that site. 

How do I move my dish to get more satellites and more channels?

If you have a receiver that has DiSEqC 1.2 you can easily see more satellites and more channels by adding a SG2100 DiSEqC motor to move your dish. 

How do I become a dealer for your products?

Email or call 1-905-480-3688 and ask for sales.  A resellers tax exempt certificate will be required. 

What is the warranty of your receiver?

Unless specified otherwise, 1 year parts and labor warranty from the date of purchase.  A copy of your original invoice will be required as proof of purchase.

What is the noise temperature of your LNBFs?

We currently sell only 0.6dB or better LNBFs.

What is the warranty of your LNBFs?

Most of our LNB/Fs carry a 1 year exchange warranty from the date of purchase.  A copy of your invoice will be required as proof of purchase.

I want two receivers.  What do I need?

You will need a dual LNBF.  Normally, this will be a direct replacement for your existing LNBF.  You will need to run a second coax from the dual LNBF to your second receiver. 

I want more than two receivers.   Now what do I need?

You will need the dual LNBF and a device called a multi-switch which allows for several receiver.  The most common is a four receiver switch. 

Can I use a diplexer to consolidate my local broadcast channels with my satellite signal?

Yes, you will need two diplexers, one to combine the signal on the outside and another one to separate those signals on the inside of your home.  

What are the rules for installing a dish in my sub-division or apartment?

You can review the FCC rulings and get more information at http://www.fcc.gov/mb/facts/otard.html

How can I put multiple LNBFs on my receiver?

With DiSEqC and other switching options you can put up to 12 LNBFs on one receiver.
 

 

Frequently Asked Questions:

What are Free To Air (FTA) channels?

Free to Air (FTA) channels are digital channels that are not encrypted by the service provider and require no subscription or monthly payment. They are provided free of charge by the provider and are perfectly legal to receive with an FTA receiver.

Where can I find out what channels are available free to air?

There are many free to air channels available in North America on satellites such as Galaxy 10R, AMC4, Telstar 5, AMC3, etc. These channels are from the USA and from around the world. See http://www.lyngsat.com/america.shtml for a complete listing of what is available. Anything with an designation is FREE TO AIR.

Are there any Dish Network or DirecTV channels that are FTA?

Almost all of the channels provided by these companies are NOT FTA. The channels are encrypted and require an authorized receiver and monthly subscription. A few FTA channels are available on Dish Network such as the music channels on http://www.lyngsat.com/echo7.shtml

Can I use an FTA receiver to receive premium channels from Dish Network or DirecTV?

Absolutely not. These channels require subscription and special receivers supplied by the service provider only. Any tampering with your FTA receiver (whether by hardware or software modification) to try to receive the premium channels without paying is not only a violation of the law and unethical, but also will void the warrantee on your receiver and may hinder it unusable. We do not support or condone piracy of signal.  Don't even inquire about it.  Sale of products on this site is subject to "Terms of Use and Declaration of Intent" agreement.

What size dish I need for the Free to air channels?

For the C-Band signal channels you will need a 6-10ft dish.
For KU-band channels you will need a 30 inch dish and up.


FAQ
>What are Free To Air (FTA) channels?

Free to Air (FTA) channels are digital channels that are not encrypted by the service provider and require no subscription or monthly payment. They are provided free of charge by the provider and are perfectly legal to receive with an FTA receiver.

>Where can I find out what channels are available free to air?

There are many free to air channels available in North America on satellites such as Galaxy 10R, AMC4, Telstar 5, AMC3, etc. These channels are from the USA and from around the world. See url=http://www.lyngsat.com/america.shtml]http://www.lyngsat.com/america.shtml/url] for a complete listing of what is available. Anything with an designation is FREE TO AIR.

>Are there any Dish Network or DirecTV channels that are FTA?

Almost all of the channels provided by these companies are NOT FTA. The channels are encrypted and require an authorized receiver and monthly subscription. A few FTA channels are available on Dish Network such as the music channels on url=http://www.lyngsat.com/echo7.shtml]http://www.lyngsat.com/echo7.shtml/url]

MPEG-2 FAQs
MPEG-2 is a worldwide satellite transmission standard for digital broadcasting. It is the wave of the future, because of the simple economics that can allow 8 or even 10 video signals to occupy the same space as one channel of analog transmission. Just as some analog signals can be scrambled for subscription use, digital channels can be transmitted either scrambled or in-the-clear. In-The-Clear is known in the digital TV world as FTA or Free-To-Air. Since it is a worldwide standard, there are more MPEG-2/DVB (digital video broadcasting) channels available in places such as Europe, the Middle East, and Asia, than presently found in the American market. National public broadcasters in other parts of the world have adopted MPEG-2 as a cost-effective way to distribute their signals on limited budgets.

1. There are many ways to hook up an MPEG receiver.
Our Digiwave receivers have a loop-through connection to hook the C or KU-Band LNB to and then loop it back to the main receiver. You will still need to hook our DIGIWAVE receiver to the TV. This can be done by hooking the output of the receiver to the antenna input on the main receiver or by hooking it directly to the TV if there is an extra input on the back. Another option is to use two high frequency splitters to split the C-KU cables before the main receiver, hook it to a DiSEqC switch and then to the receiver. This allows the receiver to automatically switch between the two bands.

2. Since MPEG signals are changing daily a good site to visit is
url=www.lyngsat.com]www.lyngsat.com/url]
Here you will find the necessary information to use when inputting the correct Symbol Rates and Downlink Frequencies.

3. On most MPEG receivers the only two pieces of information that may need to be changed in order to obtain channels are the Downlink Frequency and the Symbol Rate.
These are the heart of a channel and can be obtained at url=www.lyngsat.com]www.lyngsat.com/url]

4. Since Free-To-Air (FTA) signals are compressed signals it is important that the dish be properly aligned to receive these signals.
If the dish is off even a little it will cause problems receiving the signals. Compressed signals are tighter than KU signals so even if your dish is aligned for KU it still may need more adjusting for MPEG-2. For example,30 inch dish is good for Telstar 5 satellite.

5. Free-To-Air (FTA) compressed signals must have a good LNB to receive good signals.
If the LNB is a few years old it may not be stable enough for the digital signals. If you are seeing a lot of breaking up or 'tiling' in the picture and can't clear it up by dish adjustment or skew, please use another new good performance LNBF for your receiver.

6. When tiling or digital break-up occurs, try adjusting the receiver east or west and also the polarity or skew.
Even though the C or KU-Band signal may be coming in well, fine-tuning may still be needed in order to pick up the more compressed MPEG-2 signal.

7. Most MPEG-2 receivers can modulate the signal out to a TV via the coax cable and use channel 3 or 4.
DIGIWAVE receivers have a switch on the back of the unit for Channel 3 or 4 but this is not the case with MPEG receivers. This is controlled through the menus. If you can't get the menus up and you have a rolling picture, change the channel on the TV to either 3 or 4 so you can view the menus.

8. DIGIWAVE receivers will work on PAL or NTSC signals.
If you see a rolling picture you may have selected PAL. NTSC is used for North American signals and PAL is a European format. Check the owner's manual and find where in the menus to switch this. Even though you can't see the menus they are still there. Some units have this function built on the remote.

9. When collecting channels from DIGIWAVE receiver you may run across some good clear channels with no audio.
Some channels are scrambled this way and will have no audio.